Your frontline workers rely on handheld mobile assets to keep your operations moving smoothly. When these devices work, they supercharge productivity by putting critical data right at your team’s fingertips. But what happens when they fail? 

Many operations managers think they have a clear handle on their Total Cost of Ownership (TCO). However, underlying device issues often create an invisible drain on your bottom line. 

In this Honeywell Operational Intelligence infographic, they map out how data-driven insights can turn device frustration into operational efficiency.  Here’s a brief summary:

1. The True Cost of Invisible Downtime
Device challenges can be roadblocks to your daily throughput. According to industry data highlighted by Honeywell:

• Connectivity Losses: 56% of device fleets list connectivity loss as a top-three challenge, costing an average of 23 minutes of lost productivity per incident. 
• Battery Failures: 35% of fleets suffer from batteries that cannot last a full shift, resulting in a staggering 54 minutes of lost productivity per failure. 

When your team is hunting down replacement batteries or waiting for a device to reconnect, they aren’t serving customers or moving inventory.

2. Uncovering the $30,000 Blind Spot
If a few reboots here and there seem insignificant, check the numbers. Honeywell recently ran a pilot rollout of their Operational Intelligence SaaS platform for a global retailer. Across a relatively small fleet of just 85 devices, the platform exposed several issues including:

• 38 reboots per day across the IT estate. 
• 32 batteries actively approaching end-of-life. 
• 6% of devices left consistently offline. 

Collectively, these invisible patterns were costing this customer about $30,000 per year! By quantifying exactly where assets were failing, Honeywell provided automated, rules-based recommendations to drastically lower the customer’s true TCO.

3. Elevating the Frontline Employee Experience
When devices fail, it directly diminishes the focused time your employees can spend assisting colleagues or helping customers. By leveraging Honeywell Operational Intelligence, you ensure your workforce’s energy is applied exactly where it matters most: driving your business forward.

Ready to Make Your Devices Make a Difference?
Don’t let hidden hardware issues quietly chip away at your profitability. View the full infographic to see how automated insights can revitalize your fleet management.

https://www.daogroup.com/wp-content/uploads/2026/07/hon-ia-pss-opintel-infographic-en.pdf

Want a customized look at your fleet’s true TCO? Contact the experts at DAO Group today to learn how we can help you integrate Honeywell Operational Intelligence into your workflows.