When a printer, scanner, or mobile device starts acting up, the big question is: “Do we fix it, or do we replace it?” At DAO Group, we help customers make this decision every day. Here are a few key factors we consider when advising clients. When Repair Makes Sense If a device is still relatively…
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Printing and mobility touch nearly every workflow on the warehouse floor, yet they’re often overlooked until something breaks. The start of a new year is the perfect time to take a step back, evaluate what’s working, and make strategic improvements that will pay off all year long. At DAO Group, we help organizations optimize their…
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In today’s fast-paced distribution environments, enterprise mobility equipment is vital to daily operations. Mobile printers, handheld scanners, tablets, and the supporting network infrastructure all play an important role in keeping work moving. When even one of these devices fails, operations suffer. Preventive maintenance helps organizations move from a reactive approach of fixing items when they’re…
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DAO Group is committed to helping businesses run more efficiently. That’s why we’re excited to now offer a wide range of trusted Datalogic products, including: Mobile Computers – rugged, high-performance devices built to streamline data capture Barcode Scanners – reliable scanning hardware for warehouses, delivery, logistics, and more Fixed Retail Scanners – durable, easy-to-integrate solutions…
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Overview As DAO Group expanded large-scale, cellular-enabled device deployments across the country, ensuring consistent connectivity was critical to customer operations. With more than 3,500 devices deployed nationwide, including locations in remote and hard-to-serve areas, DAO identified an opportunity to further strengthen network reliability and protect business continuity. By proactively refining its connectivity strategy, DAO dramatically…
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Many distribution centers and warehouses overlook one of the silent culprits of wasted time and money: poorly managed printer fleets. While printers may seem low-maintenance, inefficiencies can add up very quickly. Here are three hidden costs your business might be paying for without even realizing it: 1. Downtime and Lost Productivity Every minute a printer…
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Recognized for Global SOTI Connect Partner of the Year, DAO Group was honored at SOTI’s global partner and user conference. DAO Group has been recognized with a 2025 Altitude Partner Award by SOTI, a global leader in Enterprise Mobility Management (EMM). The award was presented during SOTI SYNC 25, the company’s flagship partner and user…
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Many businesses rely on printers for important tasks such as barcode labels and shipping tags. But when a printer goes down, the effects can be costly. That’s why real-time printer monitoring is quickly becoming the industry standard. With instant visibility into device performance and proactive alerts, businesses can monitor every device, identify problems before they…
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DAO Group is now an Authorized Brother Repair Center, reinforcing its commitment to providing top-tier service and support for customers. The company’s technicians have officially passed Brother’s rigorous training program, ensuring they are fully equipped to deliver expert maintenance and repair services for Brother mobile printers. “At DAO Group, we understand how critical it is…
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Managing a fleet of mobile devices can be a daunting task. But what if you had a tool that not only minimized downtime but also made managing your devices faster and smarter? Enter SOTI XSight—a powerful diagnostic solution designed to streamline your mobile operations. And with its groundbreaking Live View feature, you can take your…
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