DAO Group FAQ

Orders Processing

Orders is an external program of SNAK that allows the drivers to send their orders in to the warehouse so that product can be prepared for them to pick up or receive. This function can be used to promote efficiency in your warehouse operations.

1. Go into Norand Interface # 9 “Process Route Uploads”

2. Tag the Or*.upl files that are in the list for processing.

(Note: SNAK only processes the order file, the information from the file does not enter into SNAK at any time.)

3. When you are done processing the files exit out of SNAK.

4. Click on the Orders folder and click on the “Get Orders” icon (the screen will flash momentarily)

5. Click on the Orders icon

6. Choose the import option in the Orders screen.

7. An orders screen will come up. Use the F5 key or F6 key to tag the orders.

8. Hit <Enter> on your keyboard

9. If the drivers have made changes to previous orders a screen that will appear containing those changes.

10. Tag your changes with the F5 or F6 key.

11. Print the orders to the printer of your choice. The report will provide you with the following information

• The warehouse that the order is placed

• Which route placed the order

• The order number

• The delivery date requested

• The type of order (D= Vendor; W= Warehouse)

12. Hit <Esc> to exit the screen

13. Choose the Process option

14. Enter into the HHC Orders/HHC Changes

15. Use F5 to tag the orders that need to be processed.

16. Enter through the screen and make any changes that are necessary.

17. Hit Ctrl+Enter to save the order.

18. Choose the Send/Print option on the screen

19. Enter “O” or “C” to print the orders or changes

20. The warehouse will pick the product based on the order sheet

21. Make any additions or subtractions of product on the order sheet printout

22. Once the order has been filled go back into Orders

23. Arrow over to Process and hit enter

24. Select if you are going to process orders or order changes

25. The first screen that will appear is the Direct orders screen choose the orders that you would like to process

26. The next screen is the Warehouse orders choose the orders that you would like to process and hit <Enter>

27. The next screen is the Orders screens enter the schedule for the order.

28. Enter past the order number, warehouse and route field.

29. If you have delivery trucks enter the delivery truck number if not just hit <Enter>.

30. Enter the location if you use that function.

31. Enter the date that this order is being processed (it is normally the default date).

32. Choose enter past the vendor field

33. Hit enter through the Vendor Bol# field

34. The order will come up on the screen

35. Make any additions or subtractions to the quantities based on the order printout and what the warehouse had in stock

36. Hit Ctrl + End to get to the end of the document

37. Hit <Enter> if the information is correct

38. The above process can be used for both the HHC orders as well HHC Order Changes

(Note: The Manual Orders allows the user to key an order in for a driver)

39. Once you are done choose <Exit> to leave the processing screen

40. Choose the Send/Print option to print orders that you made changes to and provide the driver with the product that was pulled for his order