DAO Group FAQ

Dex Instructions

When you arrive at a store that you will be dexing with, proceed as you normally would. The only difference will be when the invoice is finished.

HHC - Do an invoice for a DEX capable store. Print the pending invoice.

HHC - Answer "NO" to DEX COPY?

HHC - Press ENTER on 1.SEND INVOICE (This will convert the invoice)

HHC - A message will now display on your screen asking you to plug in

and press ENTER. (Connect you cable to the stores cable and press ENTER)

You have now sent the invoice to the store.

HHC - After the invoice is sent, a DEX/UCS send completed message will

be displayed. Press the ENTER key.

Don’t Do the next step until the Receiver tells you the invoice is ready to be sent back.

HHC - Hit ENTER on RECEIVE INVOICE and ENTER again on the next screen. You will now receive the invoice from the PC. If there were no changes to the invoice, you will now see 1 invoice sent and 1 invoice received. Now you can print your final invoice and you are finished.\

If the invoice had any changes made , this could be quantity or price changes, you can press the ENTER key to view them. If the receiver makes any changes that you do not agree with, you can change the price or QTY to what you want. If the receiver does not want these changes he can change it back to what he wants, The easiest scenario is to accept the receivers changes on the items or change the QTY to zero on any items that you and the receiver cannot agree on.

You can also add more sales after viewing the changes made by the PC. If you answer "NO" to MORE SALES? you will be ready to send back to the PC. This will follow the same process as before. The Dex process will not be finished until you have received the same number of times you have sent and the following screen is displayed. 1 Invoice Sent 1 Invoice Received.

RETURNS

If you have any returns do them on a separate ticket the same way that you do now. Buybacks will be handled the same way.